New Era Modern Antique Nickle Plated Tray

7 Days Returnable

This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of damaged, defective or different item delivered to you. You can also return the product within 7 days of delivery for full refund.

Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

Home Deqor directly manages delivery for this product. Order delivery tracking to your doorstep is available.

No-Contact Delivery

Delivery Associate will place the order on your doorstep and step back to maintain a 2-meter distance.

No customer signatures are required at the time of delivery.

We recommend paying using Credit card/Debit card/Netbanking. Currently there is no cash on delivery facility.

We have resumed shipping to most locations, including red zones. Keeping in mind government guidelines and safety considerations for our customers and employees, please note the following temporary changes to our shipping and returns policies:

1. Delivery of non-essential goods is not allowed in designated containment areas. We request you to check the status of your delivery location before placing the order.

2. Delivery may take longer than usual. There could be a possible delay of 24-72 hours in dispatch and delivery. We appreciate your patience and understanding in such cases.

3. We will be accepting Prepaid orders only. Cash on Delivery will be unavailable to promote contact less deliveries.

4. We have made temporary changes to our returns policy.

• Orders cannot be cancelled if they have been shipped from our warehouse.
• Our courier partners have temporarily suspended reverse pickup operations, therefore, please arrange for the product(s) to be shipped to us back.
• We will continue to offer a free replacement in case the product received is damaged or broken. To raise a request for replacement, please email us at ehomedeqor@gmail,com within 7 calendar days of order delivery (please mention your order number and include a few images of the damaged/broken item)

5. Given these unprecedented times, our highest priority continues to remain the safety of customers and employees. We and our courier partners have enforced precautionary measures at our warehouse including social distancing and regular sanitisation. We strongly recommend that you take the following precautions during and after delivery:

Limit interaction with the delivery person - Request the courier delivery executive to place the package at a safe distance from your door, and ask them to maintain a safe distance as you collect the package. 

Do not open the package for 24-48 hours

Sanitise the package as well as its contents with a disinfectant.

Safety Information:

 

• Always keep a burning candle within sight. Extinguish all candles when leaving a room or before going to sleep.
• Be sure the wick ember is no longer glowing.
• Never burn a candle on or near anything that can catch fire. Keep burning candles away from furniture, drapes, bedding, carpets, books, paper, flammable decorations, etc.
• Keep burning candles out of the reach of children and pets.
• Trim candlewicks to ¼ inch each time before burning. Long or crooked wicks can cause uneven burning and dripping.
• Always use a candle-holder specifically designed for candle use. The holder should be heat resistant, sturdy, and large enough to contain any drips or melted wax.
• Be sure the candle-holder is placed on a stable, heat-resistant surface. This can help prevent heat damage to underlying surfaces and prevent glass containers from breaking.